E-Monk's Live Blog

I am quitting my job and most of my friends know it by now. Some of them supported me, some of them said it is not a good idea, but surprisingly none of them criticized me for this decision, maybe because I was complaining endlessly ever since I accepted it (sorry about it, guys). Also it was somewhat predictable, considering the fact I expressed my wish to quit about 2 days after I began working there. In my defense, I did give it a chance - I stayed there for 4 months, but at the end I realized that it wasn't meant to be, for several reasons which I will not list here. All I can say is that it wasn't the salary, nor my colleagues and not even the working conditions. I did not find a new job yet and I am open to suggestions. So if anyone needs a relatively good IT or HD guy, who actually likes this profession and is interested in it, please let me know.

Some time before noon I received another phone call which began the same as any other of the 70-odd phone calls I get every day. I answered and asked the customer with the usual "how may I help you?". The man on the other side of the line said "I purchased this laptop just yesterday and Windows won't boot. Can you replace it?" I replied "Yes, but maybe we can save you the burden of bringing it here if we can perform a successful recovery". He was willing to cooperate and I started my explanation. Me: "Turn off the laptop" Customer: "It's already turned off" Me: "Good. So now please turn it on, and immediately after the display shows the manufacturer's logo, quickly press F9 to start the recovery process" Customer: "Okay, now I see a light blue screen with some graphics on it" Me: "And what is it written there? Which options do you see?" Customer: "I can't read it. I don't have my re